Why You're Losing Corporate Clients (And How to Fix It)
Catherine Llewellyn shares lessons she learned from a long and successful career as an executive coach working at Board level in large corporates.
Her work brought together consciousness, self awareness, presence, energy and spirituality, alongside organisational change and business performance.
She explains how introductions opened the door to corporate clients, why finding out what people actually want is more effective than trying to persuade them to buy what you are offering, and how to use skill, authenticity and courage to build trust.
The episode offers practical reflections for anyone working with, or wanting to work with, corporate clients. It explores introductions, authentic contracting, balanced cooperation and the importance of consciously reviewing what is happening within the client relationship
#CorporateClients #ExecutiveCoaching #Consulting
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Where our conversation went:
00:55 How Catherine came to work with senior corporate clients
01:41 The three things that enabled Catherine to enter and succeed in the corporate world
01:59 Why introductions can open doors to corporate clients
03:18 The potential downside when sales and delivery are disconnected
05:13 Finding out what clients actually want rather than persuading them to buy
06:38 Why manipulation does not work and authenticity does
08:15 The importance of meaningful work and positive experiences for senior executives
09:44 Developing an offering that genuinely helps clients achieve what they want
10:48 Trust, skill and courageous communication
11:49 Leaving the organisation and setting up independently
12:18 The research question that led Catherine to interview senior executives
13:14 Interviewing 39 people across around 30 organisations
14:30 What the research revealed about consultant client relationships
14:49 The unconscious parent child dynamic between consultant and client
16:24 Why unconscious role patterns can create problems
17:57 Subpersonalities and the different wants and needs people bring to a working relationship
19:27 Three practical considerations for anyone working with corporate clients
20:05 Creating mutual, balanced cooperation
20:12 Building review and reassessment into the contract
20:30 Recognising unconscious dynamics and unspoken needs
#podmatch #CorporateConsulting #ExecutiveCoaching #Authenticity
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